BatchCard Documentation

Find what you need to get BatchCard working for your store. Pick a section below or use the search bar above.

Getting Started

Install BatchCard, create your first batch of gift cards, and import recipients from a spreadsheet.

• Installation
• Your First Batch
• Importing from CSV or XLSX

Guides

Step-by-step instructions for every BatchCard feature.

• Creating Gift Cards
• Importing Spreadsheets
• Sending Email Notifications
• Using Custom Code Prefixes
• Managing Batches
• Archiving Batches
• Scheduling Delivery
• Expiration and Balance Reminders
• Bulk Resend
• Updating a Whole Batch
• Gift Card Reports
• Printable Gift Cards
• Brand Settings
• Data Retention
• Per-Batch Retention
• Exporting Codes

Migrating to BatchCard

Move gift cards from another platform to Shopify and keep the codes your customers already hold.

• Migration Overview
• Migrating from Square
• Migrating from Toast
• Migrating from Lightspeed
• Migrating from Clover

Integrations

Route gift card emails through your own Klaviyo account, or automate gift cards with Shopify Flow.

• Klaviyo Integration
• Shopify Flow Integration

Reference

Specifications, limits, and lookup tables.

• CSV and XLSX Format
• Plan Limits
• Error Messages
• Status Definitions

Troubleshooting

Fix import errors, email delivery problems, and other issues that come up.

• Import Errors
• Email Delivery Issues
• Common Questions

FAQ and Changelog

Quick answers about plans, billing, and security, plus a running log of what changed.

• Frequently Asked Questions
• Changelog